I bring 12 years of professional experience?6 years in the BPO industry as a Customer Service and Technical Support Representative, and another 6 years working remotely as a Virtual Assistant. This blend of experience has equipped me with strong communication skills, excellent attention to detail, and the ability to manage tasks efficiently in both fast-paced and independent work environments.
I'm skilled in data entry, spreadsheet management, and email handling, particularly in the logistics and e-commerce space. Over the last 7 months, I?ve supported e-commerce businesses with customer service, prospect and listing management, transaction coordination, and timely response to inquiries.
I?m proficient with platforms like Zendesk, Oberlo, AliExpress, Shopify, and tools such as Google Sheets, Google Drive, Google Keep, and Excel.
My work ethic is grounded in reliability, professionalism, and client satisfaction. I take ownership of tasks, ensure deadlines are met, and always aim to protect and enhance my client?s reputation.
I?d be glad to discuss how I can bring value to your team and am available for an interview at your convenience.
