I’m a results-oriented professional with 15+ years of experience in customer service, sales, collections, claims, quality assurance, and team leadership.
Most recently, I worked as a Team Lead managing virtual assistants, where I handled KPI monitoring, coaching, client communication, reporting, issue resolution, and daily operations.
While I don’t have direct experience working as a Virtual Assistant, I have strong transferable skills in administrative support, email and inbox management, data entry, customer support, documentation, Excel reporting, and client communication.
I’m a fast learner, reliable, detail-oriented, and comfortable working independently. I’m looking for a long-term work-from-home opportunity where I can apply my experience and continue developing my skills.
