Hi, I’m Wendy.
I’m a customer support specialist with experience in fraud and dispute handling, where I manage customer concerns, investigate transactions, and resolve issues efficiently while maintaining a positive customer experience.
I am highly organized, detail-oriented, and experienced in handling multiple cases at once. My role has trained me to stay calm under pressure, communicate clearly, and ensure every issue is properly documented and resolved.
I have experience using tools such as spreadsheets (Google Sheets/Excel) to track cases, monitor progress, and maintain accurate records.
I am now looking for a part-time opportunity where I can provide reliable support in:
• Email and chat support
• Customer service
• Dispute and chargeback handling
• Administrative and operations support
I am coachable, quick to learn new systems, and committed to delivering quality work consistently.
If you’re looking for someone dependable, organized, and customer-focused, I would love to help your business grow.
