Operations and E-commerce Specialist with 5+ years of experience spanning data management, website administration, workflow automation, customer support, and project coordination. Experienced in optimizing business operations through organized systems, SEO, automation, and AI-assisted productivity while supporting cross-functional teams and delivering exceptional customer experiences.
I build organized systems that keep fast-moving teams and client projects on track. At WizArt Studios, I designed a centralized Notion workspace from scratch to manage 20+ active client projects, departments, and deliverables — improving visibility across the entire studio while also leading QA on creative deliverables, managing CRM and invoicing, and growing GIPHY content to millions of views.
On the e-commerce side, I've built and maintained Shopify and WordPress storefronts end-to-end: product listings, SEO metadata, WooCommerce builds, and Shopify Liquid customization, with SEO work (Yoast, Google Analytics) that measurably improved search visibility for client sites.
On the data side, I've worked across the full spectrum — from SQL-based ETL testing validating large datasets against Hive and AWS Redshift, to building Excel/Google Sheets dashboards and automating workflows with Google Apps Script.
Core skills:
• Operations & Project Management: Notion, -----------, ClickUp, CRM, Project Coordination
• E-commerce & CMS: Shopify, Shopify Liquid, WooCommerce, WordPress, Product Listing
• Data & Automation: Microsoft Excel, Google Sheets, SQL, Google Apps Script
• Marketing & SEO: SEO, Google Analytics, Yoast SEO, ActiveCampaign
• Customer Support: Email Support, Chat Support, Phone Support, Documentation
• Design & Productivity: Canva, Figma, Adobe Express, AI Productivity Tools
• Web Development: HTML, CSS, PHP
I'm known for strong attention to detail, proactive communication, and delivering accurate, high-quality work that improves operational efficiency. Open to Operations, Virtual Assistant, and E-commerce/Data roles where these strengths can drive real impact.
Resume: https://-----------/John-Mirro-Manalang-Resume
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