*Handled email support for eCommerce businesses for 9 years, addressing customer inquiries, product issues, shipping concerns, orders fulfillment, and related customer service and administrative tasks.
*Proficient in several different platforms such as Shopify, Dropify, AliExpress, Zendesk, Gmail, Zoho, WellnessLiving, Google Workspace, Microsoft Office, ChatGPT, Gemini.
*Trained medical transcriptionist with ongoing part-time transcription work.
*Excellent researcher, with strong office and administration skills.
*Self-starter, team player, fast learner and can work well with minimal supervision.