Results-driven Executive Virtual Assistant & Project Manager with 8+ years of experience helping business owners scale operations, streamline workflows, and grow their bottom line.
I specialize in taking full ownership of the day-to-day so founders can focus on growth — from inbox and calendar management to running entire project pipelines. My background spans customer success, digital marketing operations, and team leadership across BPO, SaaS, and online coaching industries.
Core Expertise:
*Executive & Administrative Support: email/calendar management, data entry, scheduling, SEO, and process optimization
*Kajabi Platform Management (Expert-level): automations, funnels, landing pages, products, and course setup
*Customer Success & Client Relationship Management: onboarding, retention, upselling, and reducing churn
*Project Management: leading marketing and website development projects end-to-end, managing cross-functional teams (devs, sales, ads, coaches)
*Team Leadership: supervising and supporting distributed PH tea-----------mbers, handling HR-adjacent tasks (concerns, compliance, contracts, equipment logistics), and organizing team engagement initiatives
*Social Media Management & Basic Graphic/Video Editing (Canva, ClipChamp)
*CRM & Tools: Kajabi, HubSpot, Trello, ClickUp, -----------, Wrike, Zendesk
I've been trusted with purchasing authority and budget management, led international team-building initiatives, and consistently promoted from support roles into leadership positions, most recently managing Customer Success and serving as PH Team Leader/Ambassador for an online citizen engagement platform.
I bring more than task execution, I bring ownership, initiative, and a genuine investment in the success of the businesses I support.
