For more than 20 years, I've helped businesses grow through business development, key account management, and long-term client relationships. I've worked with clients in the U.S. market across the BPO, healthcare, telecommunications, and professional services industries, managing the full client lifecycle from prospecting and onboarding to account growth and retention.
I enjoy building strong partnerships, identifying new business opportunities, and working closely with cross-functional teams to deliver solutions that create long-term value. I'm experienced in CRM management, contract negotiations, and managing multiple client accounts while maintaining a strong focus on customer satisfaction and business growth.