I am a results-driven sales professional, account manager, team lead, and personal assistant with 8+ years of experience in sales, telesales, appointment setting, customer success, recruitment, client support, administrative support, and SaaS platforms. Skilled in managing B2B and B2C accounts, leading teams, converting leads into booked appointments and revenue, handling client communications, managing CRMs, scheduling, and delivering high-quality customer experiences.
My career spans a broad range of industries—from education, healthcare, real estate, solar energy, broadband, and telecom to immigration tech and SaaS platforms—serving clients across Australia, the United States, the UK, Canada, and beyond. Known for consistently driving business growth, strengthening client relationships, and exceeding performance targets in fast-paced, remote sales environments.
Armed with a bachelor’s degree in public administration, additional studies in communication and education, and a TESOL certification, I bring a unique blend of people skills, sales strategy, and service excellence to every role. I thrive in fast-paced, target-driven environments and am deeply passionate about guiding individuals through life-changing decisions—whether it’s choosing the right course, navigating a complex immigration journey, or selecting the best solution for their needs.
As a Sales Associate and Account Manager, I’ve managed the entire sales cycle, handling B2B and B2C accounts, nurturing leads, and converting inquiries into revenue, successfully closing over $1.4 million in deals. I’ve delivered SaaS product demos, managed CRM pipelines, and coordinated with clients across phone, email, SMS, and social media to ensure a seamless, consultative experience.
In a previous role as a telesales specialist for an Australian health company and as a sales recruiter and team lead for a solar energy brand, I refined my ability to connect with international clients, simplify complex products and services, and drive high-conversion sales with empathy and clarity. I also led recruitment efforts, sourced top sales talent, and provided administrative and executive support to senior leadership, strengthening teams while maintaining operational excellence.
My foundation in the BPO industry sharpened my communication, technical support, sales, and customer service skills, providing me with solid experience in inbound and outbound sales, customer retention, billing, and email support.
Key Strengths
Full-cycle, consultative, and high-ticket sales expertise
Account management (B2B & B2C) and client retention
Lead generation, cold calling, and appointment setting
SaaS platforms & CRM proficiency (Zoho One, -----------, Hubspot, Outreach, Salesforce, etc.)
Personal assistant and administrative support
Recruitment & talent acquisition for sales teams
Team leadership and coordination
Customer success, relationship management, and revenue growth
Detail-oriented, proactive, and results-driven
Customer engagement via phone, email, SMS, chat, & social media
Objection handling & problem resolution
I thrive in fast-paced, target-driven environments and am passionate about helping businesses grow, converting leads into revenue, and providing exceptional client experiences.
I also bring not only experience but also integrity, initiative, and a proactive mindset to every project I undertake. Whether working independently or as part of a team, I am committed to delivering value, exceeding expectations, and helping clients take bold steps toward their goals.
If you’re looking for a dependable, sales-savvy professional with admin, recruitment, SaaS, and leadership expertise, I’d love the opportunity to contribute to your team’s success.
Let’s connect and explore how I can drive results and streamline your operations.
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