Infrastructure and capability leader with 15+ years of combined IT experience, specializing in Linux systems administration, enterprise support operations, and data-driven workforce development. At Accenture, built and scaled capability programs reaching 250+ professionals across 40+ training sessions, and developed Power BI reporting used by managers through directors to drive staffing, deployment, and upskilling decisions.
Previously led cross-functional teams of 10 (technical support, sales, and Linux systems) delivering SLA-driven support across 16,000+ client environments on dedicated and shared infrastructure.
