Hi! I'm -----------—a dependable and detail-oriented customer support professional with 10+ years of experience in delivering excellent service through phone, email, and chat. I’m also a certified e-commerce virtual assistant, skilled in managing day-to-day operations on Amazon, Shopify, and eBay platforms.I am available to work full-time (40+ hours/week), and I’m flexible with time zones. I can comfortably work in Philippine Standard Time (PHT), UK (GMT/BST), or US time zones (EST/PST), depending on your business needs.
I specialize in:
Inbound & outbound customer support
Order fulfillment, refunds, and returns
Amazon FBA product research (Helium 10, Jungle Scout)
Shopify store setup & theme customization
CRM tools (Zendesk, Gorgias)
Live chat support and dispute resolution
Admin support and data entry
I’m tech-savvy, proactive, and always eager to learn. My home office is fully equipped with high-speed internet, backup power, and a noise-canceling headset—ready for stable, remote work.
I take pride in delivering results, building customer trust, and being a reliable part of the team. If you’re looking for someone who can hit the ground running and bring value to your business, I’m ready to help!