I help short-term rental hosts and online businesses stay organized, responsive, and guest-focused through reliable operations and customer support.
I have 7+ years of experience in customer service, virtual assistance, team leadership, and operations support. My background includes managing Airbnb and ----------- listings, handling guest communication, coordinating reservations, supporting daily operations, and leading remote teams in fast-paced environments.
My experience as an Airbnb Superhost helped me develop strong communication, problem-solving, and hospitality skills while maintaining high guest satisfaction and operational standards.
Highlights of my experience:
• Airbnb Superhost recognition
• 97 guest reviews with a 4.95-star rating
• ----------- Traveller Review Awards 2026
• Experience supporting guests through chat, email, and phone
• Team leadership and workflow coordination experience
Tools I’ve used:
Airbnb, -----------, Trello, Slack, Zendesk, Calendly, Shopify, Zoom, Google Workspace, and spreadsheets.
I’m proactive, detail-oriented, calm under pressure, and committed to providing excellent support to both clients and guests.
I’m currently looking for opportunities related to:
• Airbnb / ----------- management
• Guest communication
• Customer support
• Administrative support
• Operations coordination
• Team support / leadership
I’d love to support your business and help create a smooth experience for your customers and guests.
