Hi! I’m an Ecommerce Operations & Support Specialist experienced in handling customer communication, creator coordination, Shopify support, lead qualification, and backend operations for fast-paced online brands.
I currently support premium ecommerce brands handling:
customer support and inbox management
Shopify and ShipStation workflows
creator/UGC coordination
influencer outreach and communication
lead qualification and CRM organization
SOP-based operations
ecommerce fulfillment coordination
order tracking and shipment support
recruitment and candidate coordination
internal reporting and operations support
I’m highly detail-oriented and comfortable working inside structured systems where speed, accuracy, and communication matter.
One of my strengths is learning operations quickly and executing them consistently. I can follow SOPs precisely, manage high volumes of communication, identify patterns/issues, and keep workflows organized without constant supervision.
I’ve worked with:
Shopify
ShipStation
Instantly
Slack
Google Workspace
CRM systems
Influencer/UGC outreach workflows
Ecommerce support pipelines
I’m also experienced in:
handling customer concerns professionally
qualifying leads and filtering ICPs
coordinating samples and fulfillment
tracking conversations and follow-ups
managing creator communications
recruitment support and applicant screening
maintaining organized reporting systems
I work best with:
ecommerce brands
startups
agencies
DTC brands
founders needing reliable operational support
If you’re looking for someone reliable, adaptable, organized, and proactive, I’d love to support your business.
Verified
