Dynamic and results-driven IT professional with 8+ years of progressive experience in IT technical
support, field services, project coordination, and client-facing roles. Proven ability to diagnose and resolve
complex technical issues, deliver outstanding end-user support, and lead improvement initiatives that
enhance operational efficiency. Internationally experienced in military-base environments and highly
adaptable to fast-paced, multicultural settings. Driven by a passion for learning, continuously seeking
opportunities to upskill and expand technical proficiency
