I’m a collaborative and process-focused professional with experience in product operations, vendor coordination, and customer success. I specialize in supporting product innovation by aligning offerings with client needs, streamlining inherited systems, and optimizing cross-functional workflows. My background includes managing vendor relationships, building workflow automations, and developing e-learning content to enhance client onboarding. With a foundation in high-volume customer support and technical coordination, I bring a balanced approach of empathy, structure, and adaptability to every team I work with.