I have over 12 years of experience in sales, client growth, and operations, with a strong background in lead generation, winback campaigns, and relationship management. Most recently, I worked as a Staffing Coordinator for a New York–based home care agency, where I coordinated caregiver schedules, ensured service coverage, maintained CRM records, and handled time-sensitive client and caregiver communications.Previously, I spent several years in sales and leadership roles within the online marketing industry, where I generated leads, closed deals, and was promoted to Winback Team Lead. I completed leadership, data analysis, and quality training, and worked closely with technicians and sales representatives to consistently meet daily, weekly, and monthly targets. I have strong working knowledge of SEO, Google Ads, social media marketing, and digital marketing solutions, as these were the services we sold.I am highly proficient in CRM tools and MS Office (Excel, Word), handling reporting, performance tracking, and sales forecasting as part of my daily responsibilities. My strengths lie in client communication, process optimization, and team collaboration to drive growth and retention.
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