Hello! I am an experienced E-Commerce Support Specialist with hands-on experience managing Shopify stores and assisting online businesses with their daily operations. I specialize in email management, supplier communication, and dispute resolution, helping store owners maintain smooth and efficient customer support.
I handle customer inquiries professionally and ensure that issues such as order tracking, refunds, and complaints are resolved quickly. I also communicate directly with suppliers to coordinate orders, resolve fulfillment issues, and maintain strong working relationships.
In addition, I have experience handling PayPal disputes, preparing proper responses, and providing supporting documentation to help businesses protect their transactions.
I am organized, detail-oriented, and committed to delivering excellent customer service while helping e-commerce businesses grow. I am always ready to support store owners by ensuring that customers receive fast and reliable assistance.
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