As a Loan Processor, I serve as the primary point of contact for borrowers, loan officers, and internal partners throughout the loan application process. My role involves effectively communicating requirements, gathering necessary documentation from customers, and ensuring timely progression of loan files. I also coordinate with third-party entities such as title companies and paralegals to verify and complete critical loan information.
I primarily support loans originating from the West Region, where I’ve developed strong familiarity with regional lending requirements and processes. My focus is on maintaining excellent customer service while ensuring compliance and accuracy in every step of the loan cycle.