STR Virtual Assistant| CSR & TSR | Back office Representative
Highly motivated and detail-oriented professional with over nine years of experience in customer service, administrative support, and data management. Skilled in CRM systems, appointment scheduling, sales and client communication. With Proven track record of delivering top performance and maintaining high customer satisfaction. Adept at multitasking, process improvement, and team collaboration.
CORE SKILLS:
Excellent Customer Service
Client communication<8efe80624d780eba0c6493ec45140364>Email Management
Appointment Setter
Knowledgeable with Google workspace/suite (Gmail, Calendar, Meet, Chat, Sheet, Docs, Slides)Microsoft Office Suite (Excel, PowerPoint, word)
Calendar Management
TOOLS:Canva
Salesforce
Outcome
Airbnb
Stripe
Canva
Genesys interaction workspace
DOMO
Outlook
SOFT SKILLS:Highly motivated
Detail oriented
Communication
Growth-oriented
Adaptability
Teamwork
Time management.
Thank you for checking out my profile. Looking forward to connecting with you!