With 12 years of BPO experience, I have a comprehensive background in Customer Relations & Complaint Handling, Data Analysis, Reports Automation, Project Management, and Business Intelligence.
I currently work as a Business Insights Analyst where I generate actionable insights that ensure improved outcomes in financial performance, customer engagement, customer experience, operational, sales and marketing performance. I also develop Tableau reports and dashboards.
I am a team player and goal-oriented, and I am keen to get a chance to increase my knowledge and skills in different fields to also help you build your business. If given a chance, you can count on me for my commitment to get the job done no matter what the job description is. Hire me!