Over the past six years, I have gained extensive professional experience working in two distinct industries. For two years, I thrived in the fast-paced environment of the BPO industry, where I honed my communication skills by providing phone, email, and chat support to customers. This role primarily focused on phone support, allowing me to develop exceptional interpersonal skills and the ability to calmly and efficiently handle customer inquiries and concerns.
Additionally, I had the privilege of serving as a Property Manager Assistant for an Australian company for almost four years. During this time, I collaborated closely with property managers, assisting in various administrative tasks and ensuring smooth operations. This role demanded a high level of attention to detail, excellent organizational skills, and the ability to multitask effectively. I took great pride in delivering exceptional service to both clients and colleagues, consistently meeting deadlines and exceeding expectations.
Moreover, I am a Computer Programming associate graduate, which equips me with a solid foundation in technology and a comprehensive understanding of computer systems. This educational background has made me proficient in various software applications and has nurtured my problem-solving abilities. My computer-savvy nature allows me to adapt quickly to new technology platforms and utilize them efficiently.
