As a highly skilled Virtual Assistant with 6 years of experience and more than 9 years of Customer service experience in the BPO industry, I am writing to express my interest in this position in your company. My experience aligns well, as I have worked in Project Management and/or Operations Manager/VA for 3 years for an e-commerce store, and 3 years as Virtual Assistant / Sales Executive / Customer Service Representative. While my previous position afforded me a well-rounded skill set, including excellent relationship building and time management skills, I excel at:
* developing Work systems* creating SOP* keeping projects moving* Managing daily operations and implementations of new programs* Outlining project scopes, and managing timelines and deadlines.* Tracking and reporting on overall progress.* Customer Service* Project Management* Influencer Outreach Marketing
Verified
