Adaptable and detail-oriented IT Specialist with a solid foundation in troubleshooting and system maintenance. Known for delivering responsive technical support and resolving complex issues with efficiency and clear communication. Experienced in working within dynamic teams and fast-paced environments to ensure uptime, security, and smooth digital operations.
???? Highlights:
-Proficient in Windows-based environment & Microsoft technologies.-Skilled in hardware/software diagnostics and resolution.-Experienced with Active Directory, ServiceNow, Salesforce, and remote desktop.-Strong interpersonal and documentation skills.-Committed to continuous learning and tech innovation.-Reliable, resourceful, and ready to solve problems before they become roadblocks.