Lead Management
• Lead sources, Lead Generation & CRM or database entry
• Common Lead Management systems
Lead Generation
• Inside Sales 101 for different lead types, Objection Handling, Scripting, & Pre-qualification
• Buyer and seller real estate practices including documentation per transaction type
Customer Service
• Aiding in business development
• Issue resolution
• Maintaining and updating customer records
• Handling customer complaints
Calendaring/Scheduling
• Booking and re-booking meetings
• Use of necessary calendar and collaboration apps
Administrative Support
• Business correspondence and team collaboration
• Assisting with travel arrangements
• Creating presentations and spreadsheets
• Online research