Hi, I’m Ai from the Philippines. I’m a seasoned Virtual Assistant and Customer Service professional with over 10 years of experience working with various international companies. I’ve handled a wide range of roles including voice-based customer support, telemarketing/sales, appointment setting, data entry, and internet/product research.
For the past 4 years, I’ve been working full-time with a global company, focusing on:
*Responding to customer emails
*Order processing and monitoring
*Logistics / Managing shipments (Air Freight, LCL, FCL)
*Aftersales support
I’m proficient in Microsoft Office (Word, Excel) and Google Workspace (Docs, Sheets). I also have creative skills in logo and banner design and am currently learning how to manage Shopify and eCommerce platforms.
I’m hardworking, results-driven, and self-motivated, with strong interpersonal skills. I can work independently or as part of a team—even under pressure and tight deadlines.
Let’s connect—I’d love to bring my experience and passion to your team. ????
