I am a Communications graduate and Learning Specialist with hands-on experience in training facilitation, curriculum development, and learning needs analysis across corporate and educational settings. Currently working at Alorica, I support new hire onboarding, communication skills training, and performance-based learning programs by adapting facilitation styles to meet diverse learner needs in both virtual and in-person environments.
My background includes experience in accounts coordination, presentation development, and stakeholder engagement through roles in communications agencies and educational organizations. I also bring several years of experience as an English as a Second Language instructor, working with international learners and supporting measurable progress in language proficiency and standardized test performance.
I am skilled in coaching for results, data-driven decision-making, process improvement, and the design and optimization of learning materials. With strong communication, facilitation, and cross-functional collaboration skills, I am passionate about creating impactful learning experiences that drive growth, clarity, and continuous improvement.