I am an operations and client partnerships professional with more than 14 years of experience in executive support, client relationship management, and team leadership. Over the years, I’ve worked closely with executives and global teams to strengthen partnerships, resolve escalations, and deliver consistent results in remote-first environments.
My background includes managing executive–assistant partnerships, coaching teams, and implementing process improvements that improve efficiency and retention. I have also led cross-functional projects, rolled out training programs, and developed KPI-driven action plans that improved both client satisfaction and team performance.
I bring a mix of people leadership and operational expertise, with a focus on building long-term relationships and helping clients achieve their goals. With a Six Sigma certification and a track record in data reporting and analysis, I can also identify gaps and turn them into opportunities for growth.
I am looking for freelance opportunities where I can apply my skills in executive support, client success, and operations management while contributing to the growth of the business.
