TOP RATED | D2C - Ecommerce Expert| CX | Design | UI UX

TOP RATED | D2C & Ecommerce Expert | CX • Design • UI/UX

I build ecommerce brands the old-fashioned way: by respecting customers, designing with intention, and turning clarity into conversion.

With 10+ years across Customer Experience, Ecommerce Operations, and Design, I specialize in D2C brands that want more than traffic—they want loyalty. I’ve led customer journeys end-to-end, from first click to long-term retention, blending CX strategy, UI/UX design, email marketing, and operational systems that actually scale.
I’ve worked as a CX leader and strategic partner to startups and growing brands—improving conversion rates, reducing churn, strengthening brand trust, and aligning design with real human behavior (not trends that age badly).

What I’m known for:
Customer journey mapping that feels human and performs commercially
E-commerce UX/UI that converts without shouting<8efe80624d780eba0c6493ec45140364>Email & lifecycle marketing rooted in psychology, not gimmicks
CX systems that reduce friction, tickets, and burnout
Clear communication between founders, teams, and customers

If you’re building a D2C brand and want substance over noise, strategy over shortcuts, and design that earns trust—I’m your person.