With over 13 years of experience in customer service and 3 years specializing in Virtual Assistance, NDIS operations, recruitment, and administrative support, I bring a strong mix of people skills, organization, and operational efficiency to every role I handle.
I’ve worked with both Australian and US-based companies across healthcare, staffing, banking, consulting, and telecommunications industries. My experience includes end-to-end recruitment, NDIS administration and compliance support, onboarding and credentialing, audit and documentation management, rostering coordination, customer service, executive assistance, and general virtual support.
I previously supported an Australian nursing and NDIS agency where I handled recruitment, staff compliance, scheduling, client coordination, lead generation, and process improvement. I also worked closely with leadership teams to improve workflow efficiency and maintain high service standards.
My strengths include:
• Strong communication and stakeholder management
• Recruitment and HR administration
• NDIS operations and compliance support
• Customer service and client relationship management
• High attention to detail and multitasking
• Ability to work independently in fast-paced remote environments
I’m passionate about helping businesses stay organized, efficient, and client-focused while delivering reliable and professional support every step of the way.
Verified
