Your Business, My Priority; handled without the constant back and forth.
Hi, I’m Derlaine. I have 10 years of experience as an Executive Assistant, with the last 5 years focused on social media, operations, and customer support.
I’ve worked with eCommerce brands, business coaches, and nonprofits (including event coordination), so I’m used to managing multiple priorities, handling clients, and keeping operations running smoothly. I work independently and don’t need constant direction. Once I understand the goal, I take ownership and execute.
WHAT I CAN HELP WITH:
Executive & Administrative Support
Inbox and calendar management
Meeting coordination and scheduling
Travel planning and task organization
Data entry, invoicing, and admin support
Social Media Management
Content creation and caption writing
Post scheduling and hashtag research
Engagement and community interaction
Basic performance tracking
Project & Operations Support
Workflow organization and task tracking
Team coordination and process improvement
Customer Support & Account Management
Client communication and support
Relationship management and retention
Lead Generation & Sales Support
Prospect research and outreach
CRM management and tracking <8efe80624d780eba0c6493ec45140364>Email campaigns and proposals
TOOLS I'VE USED:
Admin & Productivity:
ClickUp, Trello, -----------, Notion, Slack, Google Suite, Microsoft Office
Social Media & Content:
Canva, Lightroom, CapCut, Descript
CRM & Lead Management:
Kajabi, GoHighLevel, ActiveCampaign, Zeffy, LinkedIn Sales Navigator
Communication & Scheduling:
Zoom, Microsoft Teams, Google Calendar, Outlook, Calendly
If you need someone reliable who can step in, stay organized, and get things done without overcomplicating the process. I’m ready to help.