With nearly ten years of experience as an Amazon Seller Central Specialist, I have honed my skills in managing FBA operations, resolving discrepancies in shipments, and ensuring sellers receive the reimbursements they ----------- my current role, I assist sellers in filing claims for lost shipments and inventory, which has not only improved their overall experience but also increased their trust in the Amazon platform. My attention to detail allows me to discover discrepancies in shipments quickly, and I have successfully filed claims via email, making necessary adjustments to rectify issues. I also review email responses and manage dispute resolutions, facilitating reimbursement processes effectively. I am also knowledgeable in remote work best practices and etiquette, which enhances my ability to collaborate effectively in virtual environments. My proficiency in office software such as Microsoft Office and Google Workspace, combined with my basic understanding of online communication tools like Zoom, Slack, and Microsoft Teams, allows me to manage tasks efficiently and communicate clearly.
