Admin | HR, Payroll, Recruitment, Onboarding, Engagement|Customer Support | Finance, Bookkeping, Record Keeping | Social Media Manager

Hi! I’m a reliable and detail-oriented Virtual Operations Assistant who helps businesses stay organized, keep their operations running smoothly, and provide excellent customer and employee support.

I have hands-on experience across business operations, HR support, payroll, customer service, finance, e-commerce, and social media, allowing me to support different areas of a business depending on what needs to get done.

Here’s what I can help you with:

📌Operations & Administrative Support
• General virtual assistance and administrative tasks
• Data entry, documentation, and record keeping
• Inbox and Calendar management, and day-to-day operational support
• Invoicing and bookkeeping

📌HR & People Operations
• Recruitment and candidate coordination
• Employee onboarding and offboarding
• Payroll and timekeeping through Deel and Upwork
• Team engagement and employee support
• Maintaining employee records and documentation

📌Customer Support & Issue Resolution
• Customer service and email/chat support
• Resolving customer concerns and escalations
• PayPal and Stripe dispute management
• Shopify customer and order support
• Payment and transaction-related issues

📌Social Media & Content Support
• Social media management
• Video editing for Reels, Stories, and short-form content
• Content preparation and basic content management
• Voice-over recording

📌Finance & E-commerce Support
• Invoicing and bookkeeping
• Payment and transaction management
• PayPal and Stripe support
• Shopify support and order-related concerns

I’m comfortable working independently, following established processes, learning new tools, and taking ownership of tasks from start to finish.

If you’re looking for a dependable Virtual Assistant who can wear multiple hats and help keep your business organized and running smoothly, I’d love to work with you.
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