Managed my Executive's email inbox and Microsoft Outlook calendar. I scheduled meetings, handled email and chat correspondence on his behalf, and maintained clear communication with internal teams and clients. Supported decision-making for emergency work orders, specifically when it came to approving vendor cost increases. I’d review the situation and provide recommendations to keep operations running without delays.b
Been with BPO industry as well before I became an EA, these experiences helped me build strong communication skills, attention to detail and the ability to manage multiple task efficiently.