Experienced Senior Medical Evaluator and Customer Service Representative with over 10 years in the pre-employment medical industry, specializing in operations coordination, client communication, and administrative support. Skilled in managing time-sensitive cases, multitasking across communication channels, preparing reports and presentations, handling data entry, and maintaining accurate records with strong attention to detail.
In addition to my corporate role, I am an active Airbnb Superhost managing our owned unit. I have successfully handled 67 bookings (October 2025–February 2026), earned Superhost status (January 2026), received the Guest Favorite badge, and currently maintain a 4.88 rating from 32 reviews. This sideline has strengthened my skills in guest communication, booking management, calendar coordination, and operational organization.
I am highly organized, adaptable, and capable of working independently or within a team. I thrive in fast-paced environments and am eager to continue growing professionally by applying my strong administrative, customer service, and property management skills. Knowledge in Google Workspace and Microsoft Office (Word & Excel), with a strong willingness to learn new systems and processes.