LET ME HELP YOU!!
Experienced Property/Hospitality Manager:
• Vacation Rental Pro
• Graphics Designer / Architectural Draftsman
• Customer Service / Virtual Assistant
Here's the reason why CLIENTS hire ME:
Trustworthy Jack of all trades and adaptive
• Clients are comfortable with me handling a wide array of tasks, including but not limited to, customer service tasks, personal tasks, data entry, conducting detailed research, and graphics design. Even the most sensitive tasks like property pricing, handling credit card charges, and having a list of credit cards for the company.
Customer Service and Guest Communication
• Excellent written and verbal communication skills.
• Experienced customer service role in the hospitality or rental industry.
Problem-Solving and Conflict Resolution
• Strong problem-solving and critical thinking.
• Empathy and patience in dealing with customer concerns and complaints.
Time Management and Multi-Tasking
• Efficiently Time management & prioritizing tasks.
• Ability to handle multiple inquiries or tasks simultaneously.
Technical Troubleshooting and Attention to Details
• Efficiently Time management & prioritizing tasks.
• Ability to handle multiple inquiries or tasks simultaneously.
Platforms and Tools that I use:
OTA
• Airbnb, VRBO, ----------- , TripAdvisor
• Furnished Finder, Peerspace
PMS
• Hospitable, Hostfully
• Lodgify, Bookingsync, Guesty
Revenue, and Online Payment
• Pricelabs, RankBreeze
• Stripe, Paypal
CRM
• Hubspot
Communication
• Slack, Fellow
• Zoom, Google Meet
Productivity / Collaboration Tools
• Google Workspace, Microsoft Office Suite
• ToDoist, Asana, ClickUp, Trello, Evernote, Notion
Graphics Design / Architectural Drafting
• Adobe Photoshop, Adobe Lightroom, Adobe Illustrator, Canva
• AutoCAD, SketchUp, Lumion
Smarthome System
• Vivint, NoiseAware, ButterFlyMX
• August, IglooHome
WHY WORK WITH ME?
? 5+ Years of Vacation Rental Knowledge and Customer Service Experience
? TOP RATED Freelancer in Upwork
? 100% Job Sucess Rate
? 5 STAR Clients' Feedback
If you think I'm the one you're looking for, let's team up and bring your business to the next level, and let me help you free some of your time!
Drop me a message, and I'll respond!
Let's schedule a meeting, and I'll be there!
----------- V.
