I've been in the BPO industry for 38 months, 22 months of that was Customer Service (6 months CSR and 16 months TSR), I was a T1 Technical Support Representative for Microsoft under Concentrix. I have experienced working at home, and my network provider is Converge.
Skills:
Adaptive
Multitasking
Troubleshooting
Leadership
Computer Literacy
Tech-savvy
Resourceful
