Digital Content, Virtual Assistance (VA) & Data Entry Experience
Alongside my core IT background, I’ve developed hands-on experience in digital content management, virtual assistance, and data processing, including:
Managing Etsy listings, including editing and optimizing product descriptions, tags, and images
Photo editing using Adobe Photoshop, Canva, and Photoroom to enhance digital content and product visuals
Content moderation across various platforms to ensure quality, compliance, and adherence to community standards
Viral video moderation, reviewing high-traffic content for engagement, policy compliance, and brand safety
Data entry with a strong focus on accuracy and precision. I take pride in ensuring that every detail is correct and that all entries are completed efficiently and to the highest standard
Performing a range of Virtual Assistant (VA) tasks to support business operations, customer engagement, and process efficiency
My diverse skill set and proactive approach to work allow me to adapt quickly, learn independently, and contribute effectively in any role, whether it’s in a corporate IT environment, content-driven platform, or remote support setup.
Technical & IT Experience as a System and Software Analyst, Reports Analyst, and Desktop Support Engineer, where I was responsible for:
Monitoring and updating antivirus protection via McAfee Console
ITAF Monitoring and supporting floor operations, with real-time issue troubleshooting and reporting to SPOCs
Troubleshooting Citrix applications and coordinating with client-side IT for escalations
Updating production floor applications via WSUS
Testing and coordinating video conferencing setups
Optimizing systems, managing update and maintenance projects, and improving workflows
Troubleshooting both hardware and software issues
Assembling systems and consulting users on their future tech needs
Strong working knowledge of networking fundamentals including VPN, DHCP, DNS, IPv4, IP Subnetting, routing, switching, and firewalls
