Operations and people management professional with 9+ years of experience overseeing multi-branch operations, team leadership, and business performance in logistics, franchising, and construction. Proven track record in driving revenue growth, optimizing workflows, and improving customer satisfaction. Skilled in staff recruitment, training, and performance management, with strong cross-functional coordination with HR, Finance, and Legal teams. Recognized for strategic problem-solving, team development, and delivering operational excellence across multiple sites.
