Technical & Administrative Support Specialist | IT Helpdesk | CRM & Operations VA

Hi, I’m Jennielyn. I have a background in IT technical support, customer service, and administrative operations. I help businesses solve technical issues, manage support tickets, and keep operations organized

I am experienced in troubleshooting technical concerns, handling customer inquiries, maintaining CRM records, and supporting daily administrative tasks.

I am detail-oriented, reliable, and comfortable working independently in remote environments. My goal is to help businesses improve workflow efficiency while providing excellent support to their clients.

Skills I can help with:
• Technical troubleshooting
• Helpdesk / ticket management
• Email & chat customer support
• CRM updates and data management
• Calendar and administrative support
• Process documentation
• Task and workflow organization

I’m currently looking for a long-term remote opportunity where I can provide both technical and operational support.