Project & Operations Manager | Virtual Admin & Client Support | Multi-Industry Experience | Tech, Customer Success & Team Enablement
Hi, I’m Micah, a results-driven Project and Operations Manager with a proven track record in managing operations, projects, and client support across tech, service, and customer-facing industries. I specialize in virtual project coordination, client delivery, executive/admin support, and multichannel customer service. Whether you’re a startup founder, a trades business owner, or part of a corporate team, I can help you stay organized, on track, and focused on growth.
Currently, I am managing operations at Msr Services, handling complex project coordination as an Executive Assistant with Limitless Agency, and overseeing data entry and lead generation with a compliance angle. I bring a mix of strategy, structure, and service to everything I do. My previous work with XN Leisure involved digital project rollouts, and with Google Fi via Accenture, I led operations and KPI delivery at scale.
I’m experienced in email and calendar management, CRM tools, job costing, documentation, and internal coordination. I also have a strong background in system migrations, remote team leadership, supplier coordination, and client communication.
What sets me apart is my ability to anticipate needs, communicate clearly, and follow through independently. I’m tech-savvy, process-oriented, and committed to helping business owners reclaim their time without worrying about missed details or dropped tasks.
Let’s work together to simplify your operations, keep your clients happy, and move your projects forward smoothly and stress-free.
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