Amazon Vendor Central Operations Specialist | Chargeback Recovery | Catalog & Retail Operations Expert
Hello! My name is David Hope Patria, an Amazon Vendor Central Operations Specialist from the Philippines with 4+ years of hands-on experience managing high-volume Vendor Central accounts in the US and Canada.
I help brands solve complex Vendor Central operational problems that directly affect profitability, compliance, and account growth.
Most Amazon agencies focus heavily on advertising and marketing. My expertise is on the operational side of Vendor Central, which is where brands often lose the most money through chargebacks, shortages, compliance penalties, and catalog issues.
Over the past few years, I have helped manage Vendor Central operations generating $25M+ in annual revenue, while implementing systems that reduce operational losses and improve retail performance.
What I Specialize In
Vendor Central Retail Operations
Purchase Order confirmation & shipment compliance
Routing, ASN creation, and BOL management
Vendor operational troubleshooting
Chargebacks & Shortage Recovery
Chargeback investigations and dispute strategy
Root Cause Analysis (RCA) preparation
Recovering undocumented Amazon deductions
Catalog Management
ASIN creation and variation troubleshooting
UPC / GTIN conflicts and catalog suppression fixes
Bundle and multipack strategy
Operational Optimization
Vendor Central pricing models and margin protection
Shipment workflow automation
3PL coordination and warehouse operations
Key Achievements
Managed $25M+ annual Vendor Central revenue
Recovered six-figure shortage and chargeback claims
Reduced operational penalties and shipping compliance issues
Implemented scalable SOPs across multiple warehouses
How I Work
I am process-driven, analytical, and focused on protecting profit margins inside Vendor Central accounts. My goal is not only to solve problems but to build systems that prevent those problems from happening again.
I also lead a small team of Amazon operations specialists, which allows us to support larger operational workloads when needed.
Who I Work Best With
I work best with:
Amazon Vendor Central brands
1P retail vendors
Agencies managing Vendor Central accounts
Companies scaling their Amazon retail operations
If you are looking for someone who truly understands Amazon Vendor Central operations beyond basic account management, feel free to send me a message. I'd be happy to discuss how I can help improve your account performance.
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