I am a dedicated operations specialist with over 10 years of experience in property management and financial compliance. I am currently a remote Property Manager for a US based portfolio where I handle the full maintenance lifecycle and tenant relations within AppFolio. My background also includes a long tenure at Capital One where I specialized in high volume credit bureau disputes and fraud investigations.
I offer a unique hybrid skill set that combines real estate operations with bank level attention to detail. In my property management work I move beyond basic admin tasks to handle complex work order coordination and Section 8 inspections. I am looking to specialize in utility coordination because I enjoy the technical precision of managing account transfers and master trackers.
I am highly experienced in working US Business Hours and maintain a strict two hour response SLA for all tenant communications. My goal is to be a stabilizing presence during difficult conversations and ensure every interaction is documented with total accuracy.
Top Skills
AppFolio Systems Management
Maintenance and Vendor Coordination
Utility Account Tracking
Tenant De-escalation
US Business Hours Availability
e-OSCAR and Lexis Nexis Expertise
FCRA and FDCPA Compliance
Fraud Investigation and Account Analysis
Professional Setup
I work from a dedicated quiet home office equipped with high speed internet and a professional noise-canceling headset to ensure clear and distraction-free communication with your team and tenants.
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