A top rated plus freelancer with more than 6 years of experience in Customer Service and eCommerce. If you're looking for a motivated, safe set of hands to take the weight of your project off your shoulders and work with you to get the job done right, then let's have a chat!
What I can offer to you:
• Provide outstanding customer service via Email & Live Chat
• Manage multiple ecommerce stores
• Manage inventory and orders
• Shopify Management
• Order Fulfillment
• Process refunds, returns and exchanges
• Social Media Management
• Establish communication with the suppliers/fulfillment centers
• Carry out various administrative tasks
• Shopify Management
• Handle chargebacks, disputes, BBB complaints, and Trustpilot negative reviews
• Coordinate with the partner couriers to monitor shipments