• CRM Technical Engineer with extensive experience implementing, customizing, and managing CRM
solutions to enhance customer relationship management and improve business processes. Proficient in
troubleshooting, system integration, and data migration.
• ERP Administrator with 7 years of experience specializing in UNIERP software. Proficient in upgrading,
implementing, and providing technical troubleshooting between user and system errors.
• Expertise in Database System Enhancement: Skilled in modifying, maintaining, and analyzing data,
enhancing user interfaces, and improving the usability of Enterprise Resource Planning software.
• Proven track record in Systems Administration: Experienced in analyzing, designing, installing, and
maintaining software and peripherals to ensure optimal system performance and reliability.
• Demonstrated ability to deliver business growth and organizational development solutions through
effective system and database optimization. Highly skilled in problem identification and resolution,
managing projects, systems, and teams across diverse IT environments.
• Experienced in Automated Email Reports Creation: Designing programs, testing, and implementing
systems to streamline reporting processes.
• Proficient in SQL Development: Extensive experience with SQL Oracle/MS SQL Server, including creating
and optimizing queries and procedures, and writing complex SQL queries to support various business needs.
