Hello, my name is Cindy. I have 6 years of experience as a Customer Service Representative
in the BPO industry. I experienced dealing with different types
of customers. I had great interaction with customers via phone,
chat, or email. Handling customers without physical contact is not
easy that is why I always make sure to finish the job in a timely
manner without lacking empathy. And as a good Customer Service
Representative, I always take Ownership by doing everything I can
to resolve or at least find a resolution to the customer queries and
make them happy and satisfied by the end of our conversation.
As a Virtual Assistant, I have 3 years and a half of experience in
the said position. I'm confident and have trust in my ability to make
anything I work pushed to success. I work quickly because this kind
of job keeps me motivated especially if there are things that are
new to me. Acquiring new information makes me even more excited
about doing the job that is being handed to me. I am organized and
know my responsibility. I know my organizational skills are essential
for making deadlines.
What I can offer to ensure your Satisfaction are as follows:
- I can work in any Timezone
- Good Verbal and Written Communication Skills
- Great Customer Experience
- Data Entry Assistant
- Knowledgeable in using popular software to help your business such as Asana, Trello, Zoho, Canva, Squarespace, Emburse.Voxer, Avochato, Slack, Bootcamp, Grammarly, Microsoft Office
- I have the Willingness and Dedication to work
- I always give my 100% to every project
- I am Organize
- I am Responsible and have Ownership
- I am a Fast Learner
I believe that both my personality and skills can greatly contribute to
your growing Company.