You can call me JD. More than 10 years BPO (Call Center) customer service/managerial experience and an experienced eCommerce and Dropshipping specialist with expertise in Shopify and more. Over the past 10 years, I have worked with variety of clients and managed numerous responsibilities
Product Research & Product Listing For Ecommerce Stores (Ecommerce)
Fulfillment Manager For Ecommerce Stores (Ecommerce)
Used Dropified, Oberlo, Aliexpress, Dser and CJdropshipping tools
Customer Service Manager For Ecommerce Stores (Ecommerce)
Mainly use Gorgias, Zoho Mail and HelpDesk as CRM tools
Hiring and Training new CS rep
Providing coaching and feedback for areas of opportunities
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