I am an IT Helpdesk Engineer with extensive experience providing excellent technical help and ensuring smooth operations. capable of quickly resolving a variety of hardware, software, and network issues. adept at maintaining documentation and giving user training. committed to generating pleasant user experiences and providing excellent customer service.
Skills
Technical Assistance Troubleshooting-Windows and MacOS Knowledge of hardware and Troubleshooting, M365 administrator, MSP experienced, datto rmm, Autotask, ITGlue, Syncro RMM. Windows Server active directory.
