I have sufficient knowledge in IT Managed Services Support applications such as Connectwise, ServiceNow, Active Directory, Microsoft Exchange, Azure AD/Entra, Cloudberry, Datto, and Continuum.
Above average proficiency in troubleshooting Office applications(Word, Excel, Powerpoint, Outlook, and Office 365) as well as Windows and Mac OS.
IT Support/Technician/Engineer for more than 10 years through phone, chat, and email support.
