I’m a short-term rental expert with 7 years of hands-on experience managing Airbnb and multi-platform listings. I’ve worked with property owners across the U.S., handling everything from guest messaging, calendar management, and dynamic pricing to turnovers, disputes, and claims—with a 100% success rate in filing damage claims and review removals.
I’m highly skilled in using all major channel managers including Guesty, Hostaway, Lodgify, and OwnerRez, ensuring seamless operations across Airbnb, Vrbo, and -----------. I also have a strong background in customer service (11+ years) and team leadership, having served as a sales manager for a leading U.S. company.
I’m tech-savvy and efficient, with experience in Microsoft Office, G Suite, and CRMs like Bitrix24, Asana, and Zendesk. I’ve also supported clients with bookkeeping, automations, and website setup—making me a reliable, all-around asset for any short-term rental team.
