With experience in audio and video transcription. Positioned as a freelance QA in proofreading transcripts. Validating video content and appropriateness to global audiences. Substantial experience and outstanding skills in customer service and sales in ESL with six years of experience, including three years in a leadership role. Self-motivated with prior success building and leading high-performance teams. Exceeded consecutive quarterly goals in student enrolment by providing unique and fun quality service that boosted company revenue. Highly collaborative team leader inspiring superior performance by developing, coaching, and mentoring employees. The game changer with a consistent record of transforming challenges into expansive business opportunities.
