I’m a highly organized, proactive, and adaptable professional with extensive experience in Customer Service, Sales, Medical Reception, Virtual Assistance, E-commerce, Store Management, Logistics, and Administrative Support.
I have experience working with Australian doctors and patients, managing appointments, patient communication, EHR systems, follow-ups, and weight-loss programs, including monthly checkups, prescriptions, and medication orders.
I also have strong experience in sales and customer service, handling inquiries, building customer relationships, lead generation, and resolving concerns. In e-commerce, I have worked with Amazon, Walmart, Shopify, and Stripe, managing orders, returns, disputes, chargebacks, and day-to-day store operations.
I’m comfortable handling high-volume tasks, working independently with minimal supervision, and using ChatGPT and AI tools to improve productivity and streamline workflows. I’m dependable, detail-oriented, and committed to providing excellent customer and client support.